Account Manager HVC – SME

Company Profile
The successful candidate will join as a Manager for HVC - SME in the
AirtelTigo Business Department. (S)He will report to the Sales Manager HVC
– SME and will safeguard and grow revenue from allocated HVC - SME
accounts nationally through account planning and
opportunity management and relationship building, to meet annual targets for
sales and revenues, profitability, and customer satisfaction.

Core Responsibilities
• Provide account data to the Sales Manager for developing a sales
plan and monitoring its implementation.
• Leadership/membership of virtual account teams to meet targets
for profitability and revenues.
• Develop contact strategies and account development plans (ADP)
for each of the allocated accounts.
• Develop a pipeline of prospects which are systematically qualified,
managing the decision-making process within allocated accounts to
ensure sales prospects are closed.
• Exercise thought leadership at Board level within the HVC-SME
and allocated accounts, demonstrating an understanding of the
business strategies and communications dependencies of the
customer and presenting the compelling value proposition of
AirtelTigo Business

Job Title: Account Manager HVC – SME
Job Function: AirtelTigo Business
Employment Type: Fixed Term Contract.
Location Accra
Expiry Date: 15th February, 2023.

• Identify sales training and development needs and manage skills
enhancement for self and the virtual account team.
• Ensure integrated channel management, supported by appropriate
systems such as CRM; use knowledge management to increase the
professionalism of account management.
• Full integration of quality management processes within all sales
activities for the allocated accounts, ensuring effective deployment
on a day-to-day basis.
• Use relevant metrics and measures to routinely monitor progress
against targets and take appropriate action to ensure targets are met
or exceeded.
• Provide sales performance data to support management decisionmaking.
• Ensure full compliance with telecommunications license
provisions, sector regulations and competition laws.
• Maintain effective working relationships with internal and external
suppliers and with account teams in AirtelTigo Ghana Head Office.

Candidate requirements
• Bullet pointed list of skills, experience and qualifications
successful candidates will need
• Be specific as possible, using numbers where possible (e.g.
experience managing teams of 10 or more)
• Don’t ask for anything that discriminates against personal traits
such as age or sex.
Qualification And Experience
• Business studies degree or equivalent
• Three (3) years’ experience of sales/account management in an
enterprise solutions/SME environment (preferably in Telecoms)
• Consultative-based selling skills
• At least 2 years driving experience.

Core Competencies
• Contribute to the AirtelTigo Business sales strategy and
decision-making processes, providing relevant inputs.
• Detailed understanding of the enterprise solutions needs of the
HVC-SME.
• Ability to exercise "thought leadership" throughout AirtelTigo
Business and HVC-SME
• Self-motivated and self-starting, with the resilience to drive
sales opportunities through to their final
• successful conclusion leveraging on excellent communication,
presentation, and negotiation skills.
• A solid commercial understanding of how Enterprise Sales
products can be applied to create commercial value in
customers’ businesses.
• Ability to effectively represent AirtelTigo Business Solutions.
• Ability to lead and manage a virtual account team, motivating
others to achieve targets.
• Analytical thinker who can plan/execute action to exploit sales
opportunities.
• Ability to present compelling business cases for resource
investment into developing customized solutions for HVCSME.
• Utmost professional integrity.

KEY KPIs
• Total revenue target
• Base revenue management
• Achieve acquisition target
• Customer satisfaction target
Ready to be part of our dynamic and innovative team? At AirtelTigo, we enhance
the value of our employees by providing long-term growth and opportunities in
an ever-evolving work environment. Our values are at the core of what we do and
represents who we are, Simplicity, Transparency and Relevance. Initiate your
journey to be part of our world-class team and experience a rewarding career.
What to do
Interested and qualified applicants should send their Applications & Curriculum
Vitae to: Recruitment@airteltigo.com.gh
Kindly indicate the role you are applying for in the email subject.

Company Profile
The successful candidate will join as a Manager for HVC - SME in the
AirtelTigo Business Department. (S)He will report to the Sales Manager HVC
– SME and will safeguard and grow revenue from allocated HVC - SME
accounts nationally through account planning and
opportunity management and relationship building, to meet annual targets for
sales and revenues, profitability, and customer satisfaction.

Core Responsibilities
• Provide account data to the Sales Manager for developing a sales
plan and monitoring its implementation.
• Leadership/membership of virtual account teams to meet targets
for profitability and revenues.
• Develop contact strategies and account development plans (ADP)
for each of the allocated accounts.
• Develop a pipeline of prospects which are systematically qualified,
managing the decision-making process within allocated accounts to
ensure sales prospects are closed.
• Exercise thought leadership at Board level within the HVC-SME
and allocated accounts, demonstrating an understanding of the
business strategies and communications dependencies of the
customer and presenting the compelling value proposition of
AirtelTigo Business

Job Title: Account Manager HVC – SME
Job Function: AirtelTigo Business
Employment Type: Fixed Term Contract.
Location Accra
Expiry Date: 15th February, 2023.

• Identify sales training and development needs and manage skills
enhancement for self and the virtual account team.
• Ensure integrated channel management, supported by appropriate
systems such as CRM; use knowledge management to increase the
professionalism of account management.
• Full integration of quality management processes within all sales
activities for the allocated accounts, ensuring effective deployment
on a day-to-day basis.
• Use relevant metrics and measures to routinely monitor progress
against targets and take appropriate action to ensure targets are met
or exceeded.
• Provide sales performance data to support management decisionmaking.
• Ensure full compliance with telecommunications license
provisions, sector regulations and competition laws.
• Maintain effective working relationships with internal and external
suppliers and with account teams in AirtelTigo Ghana Head Office.

Candidate requirements
• Bullet pointed list of skills, experience and qualifications
successful candidates will need
• Be specific as possible, using numbers where possible (e.g.
experience managing teams of 10 or more)
• Don’t ask for anything that discriminates against personal traits
such as age or sex.
Qualification And Experience
• Business studies degree or equivalent
• Three (3) years’ experience of sales/account management in an
enterprise solutions/SME environment (preferably in Telecoms)
• Consultative-based selling skills
• At least 2 years driving experience.

Core Competencies
• Contribute to the AirtelTigo Business sales strategy and
decision-making processes, providing relevant inputs.
• Detailed understanding of the enterprise solutions needs of the
HVC-SME.
• Ability to exercise "thought leadership" throughout AirtelTigo
Business and HVC-SME
• Self-motivated and self-starting, with the resilience to drive
sales opportunities through to their final
• successful conclusion leveraging on excellent communication,
presentation, and negotiation skills.
• A solid commercial understanding of how Enterprise Sales
products can be applied to create commercial value in
customers’ businesses.
• Ability to effectively represent AirtelTigo Business Solutions.
• Ability to lead and manage a virtual account team, motivating
others to achieve targets.
• Analytical thinker who can plan/execute action to exploit sales
opportunities.
• Ability to present compelling business cases for resource
investment into developing customized solutions for HVCSME.
• Utmost professional integrity.

KEY KPIs
• Total revenue target
• Base revenue management
• Achieve acquisition target
• Customer satisfaction target
Ready to be part of our dynamic and innovative team? At AirtelTigo, we enhance
the value of our employees by providing long-term growth and opportunities in
an ever-evolving work environment. Our values are at the core of what we do and
represents who we are, Simplicity, Transparency and Relevance. Initiate your
journey to be part of our world-class team and experience a rewarding career.
What to do
Interested and qualified applicants should send their Applications & Curriculum
Vitae to: Recruitment@airteltigo.com.gh
Kindly indicate the role you are applying for in the email subject.